Is it Working? Stop Assuming, Start Assessing

Quality Matters Conference 2014


  • Presentation
  • Pre-Course Survey – Administered prior to the start of the course
  • Course Reflection – The final assignment in the course
  • >Post-Course Survey – Administered on completion of the course
  • Post Review Survey – Administered after teaching a QM recognized course for the first time
  • More information on the Online Teaching Fellows


Assessment Clear and Simple


A Practical Guide for Institutions, Departments, and General Education

Assessment Clear and Simple is a concise, step-by-step guide for the assessment process. This practical book provides cost-efficient and useful tools that fulfill the requirements of accreditation agencies, legislatures, and review boards to ensure a simple, successful assessment process. In an easy-to-read manner, Walvoord explores planning, budgeting, and changes in curriculum, pedagogy, and programming.

Assessment Clear and Simple on Amazon

Assuring Quality in Online Education


Practices and Processes at the Teaching, Resource, and Program Levels

Edited by QM’s own Kay Shattuck, this edited volume, brings together leading experts in the field and provides a comprehensive

overview of quality assurance, a description of current practices and proven recommendations for raising standards of quality in online education.

Assuring Quality on Amazon

Quality Matters Literature Review

The QM Rubric is based on fully-researched best practices and the various litereature reviews and bibliographies for each version of the rubric are a great starting point to demonstrate the impact of a Quality Matters process. Your first stop should be the Quality Matters Program Research Library,an invaluable data base of the research that directed the creation of each of the QM Rubric standards.

14/15 QM Research Agenda

Quality Matters has designed two national studies to capture the student voice on QM’s impact on students and is providing free or significantly discounted opportunities for participation by subscribing institutions. These are the first national, inter-institutional research projects conducted by QM.

Other Resources

  • Behar-Horenstein, L., Childs, G., Graff, R. (2010). Observation and Assessment of Faculty Developmen Learning Outcomes. Jounral of Dental Education, 74(11)
  • Legon, R., Runyon, J. (2007). Research on the Impact of the Quality Matters Course Review Process. 23rd Annual Conference on Distance Learning.
  • Ralston-Berg, P.(2010). Do Quality Standards Matter to Students? The Quality Matters Program 2nd Annual Conference.
  • Ralston-Berg, P.(2014). Surveying Student Perspectives of Quality: Value of QM Rubric Items. Internet Learning, 3(1).
  • Schwegler, A.F., Altman, B.W., Bunkowski, L.M. (2014). Beliefs Regarding Faculty Participation in Peer Reviews of Online Courses. Internet Learning, 3(1)
  • Simpson, J., Benson, A. (2013). Student Perceptions of Quality and Satisfaction in Online Education. Quarterly Review of Distance Education 13(256).

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